Terms of service
OVERVIEW
This website is operated by Retreat For Paws. Throughout the site, the terms “we”, “us” and “our” refer to Retreat For Paws. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By using our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to the Terms, then you may not access the site or use any services.
Any new features or tools added to the store will also be subject to these Terms. The most current version is posted on this page. We reserve the right to update or change any part of these Terms by posting changes to our website. Your continued use constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or you have given us permission for any minor dependents to use the site.
You may not use our products for illegal or unauthorised purposes. You must not transmit any viruses, malware, or harmful code.
A breach of any Terms will result in an immediate termination of service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks to meet technical requirements. Payment information is always encrypted during transfer.
You agree not to reproduce, sell, or exploit any part of the Service without written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Historical information may not be current and is for reference only.
We may update the site at any time, but have no obligation to do so.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices for our products may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
SECTION 5 – PRODUCTS & SERVICES
Certain products may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund Policy:
https://retreatforpaws.com/policies/refund-policy
We make every effort to display accurate product colours and images, but we cannot guarantee your screen displays them correctly.
We may limit sales by region or customer at our discretion.
We may discontinue products at any time.
We do not guarantee the quality of any product or service will meet your expectations.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household or order.
If we make a change to your order, we will attempt to notify you via the email or phone number you provided.
You agree to provide current, complete and accurate billing and account information so we can complete your transactions.
For refund details, refer to our Refund Policy:
https://retreatforpaws.com/policies/refund-policy
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor control.
Use of such tools is at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to websites we do not control. We are not responsible for their content or policies.
SECTION 9 – USER COMMENTS & SUBMISSIONS
Any submissions you send (ideas, suggestions, comments, etc.) may be used by us without restriction.
You are responsible for ensuring your comments do not violate the rights of others or contain harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy:
https://retreatforpaws.com/policies/privacy-policy
SECTION 11 – ERRORS & INACCURACIES
Occasionally information may contain errors, omissions, or inaccuracies. We reserve the right to correct these at any time.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for:
- unlawful purposes
- violating laws
- infringing intellectual property
- harassing or harming others
- submitting false information
- uploading viruses or harmful code
- collecting personal data of others
- obscene or immoral purposes
- interfering with security features
Violating these may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES
We do not guarantee that your use of the site will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” without warranties.
SECTION 14 – LIMITATION OF LIABILITY
Retreat For Paws will not be liable for any damages of any kind arising from your use of the Service or products.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Retreat For Paws and its personnel from claims arising out of your breach of these Terms.
SECTION 16 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remaining provisions will continue to be valid.
SECTION 17 – TERMINATION
These Terms remain in effect until terminated by you or us.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws of Western Australia, Australia.
SECTION 19 – CHANGES TO TERMS
You can review the most current Terms on this page. Your continued use of our website following updates constitutes acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Retreat For Paws
PO Box 123
Cockburn WA 6164
Australia
Email: RetreatforPaws@gmail.com